1. Acceptance of Terms
By accessing and using the Herise Consulting website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at herise-consulting.com (the "Service") operated by Herise Consulting ("us", "we", or "our").
2. Description of Service
Herise Consulting provides strategic consulting services including but not limited to:
- Organizational development and capacity building
- Strategic planning and advisory services
- Monitoring, evaluation, and learning (MEL)
- Market research and feasibility studies
- Project design and management
- Training and facilitation
- Policy analysis and institutional strengthening
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. Client Responsibilities
As a client of Herise Consulting, you agree to:
- Provide accurate and complete information necessary for service delivery
- Cooperate with our team and provide timely feedback
- Make payments according to agreed terms and schedules
- Respect intellectual property rights
- Maintain confidentiality of sensitive information shared during engagements
- Use our services in compliance with applicable laws and regulations
4. Intellectual Property Rights
All content, materials, methodologies, and deliverables created by Herise Consulting remain our intellectual property unless otherwise specified in a written agreement. This includes:
- Proprietary methodologies and frameworks
- Training materials and curricula
- Assessment tools and instruments
- Reports and analysis templates
Clients receive a license to use deliverables for their intended purpose but may not reproduce, distribute, or commercialize our intellectual property without written consent.
5. Confidentiality
We understand the sensitive nature of consulting engagements and commit to maintaining strict confidentiality regarding:
- Client organizational information and data
- Strategic plans and business information
- Financial information and projections
- Personnel and operational details
This confidentiality obligation continues beyond the termination of our engagement and applies to all team members and subcontractors.
6. Payment Terms
Payment terms are specified in individual service agreements and typically include:
- Payment schedules based on project milestones
- Invoice payment terms (typically 30 days)
- Late payment fees and interest charges
- Currency and payment method specifications
We reserve the right to suspend services for overdue payments and may engage collection agencies for significantly delinquent accounts.
7. Limitation of Liability
Herise Consulting's liability is limited to the total amount paid for services under the specific engagement. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Damages resulting from client's failure to implement recommendations
- Third-party actions or decisions based on our deliverables
Our recommendations are advisory in nature, and implementation decisions remain solely with the client.
8. Termination
Either party may terminate an engagement with written notice as specified in the service agreement. Upon termination:
- Payment is due for all services rendered to the termination date
- Confidentiality obligations continue
- Work products completed to date will be delivered
- Both parties will return confidential materials
9. Governing Law
These terms are governed by the laws of Somalia. Any disputes arising from these terms or our services will be resolved through:
- Good faith negotiation between parties
- Mediation by a mutually agreed mediator
- Arbitration under Somali commercial arbitration rules
- Jurisdiction of Somali courts as a last resort
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the new terms.
For significant changes affecting existing engagements, we will provide direct notification to affected clients.
11. Contact Information
For questions about these Terms of Service, please contact us:
Herise ConsultingKismayo, SomaliaEmail: info@herise-consulting.comPhone: +252 61 617 6069WhatsApp: +252 90 538 7079